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Shipping Options

When will I receive my items?

We aim to dispatch within 1 – 2 business days (with the exception of custom made requests). In most instances, where an order is placed before 11am weekdays, it will be dispatched that same day. Standard domestic post will take approx 2 – 4 business days, according to Australia Post guidelines. This service may take longer to WA, some rural areas, during sale periods and on public holidays. We do everything that we can to ensure you get your order as quickly as possible. We use a combination of Australia Post or Courier, whichever service will provide the fastest delivery timeframe.

Some items are dispatched directly from the wholesaler/manufacturer/maker – especially the hand made items as often these are custom orders. For this reason, items in an order may be dispatched separately and arrive separately. We will notify you if this is the case.

If you require your items to arrive by a specific date, please send us a message and we will do our best to meet your requirements. 

AU Delivery Rates (including Baby Moses Basket Rates)

We make it as simple as possible with one flat rate of $10 for standard shipping on most products, or $15 for express shipping.
We offer free shipping on orders over $100 for delivery within Australia.

The only exception to this is the Baby Moses Baskets for deliver to remote areas - we have done our best to hunt down the most cost effective delivery options but due to the size of this item and the exorbitant courier costs involved, we are unable to offer free delivery to Tasmania, Western Australia or Northern Territory. We will still do our best to absorb most of the cost but unfortunately are not in a position to absorb the cost entirely. If you place an order with delivery to Tasmania, Western Australia or Northern Territory, we will require payment of $35. A separate invoice will be issued and the item will not be shipped until this invoice is paid in full. Hopefully in the future we will be able to source more competitive rates to service these areas. Please do not hesitate to email us if you have any questions.

Your Delivery Options

Australia Parcel Post $6.50 (2-4 business days) (within Australia)
Australia Express Post $10.50 (1-2 business days) (within Australia)

Delivery within Australia is generally within 2-4 business days for items under 22kg.

We can deliver your item via Express Post for guaranteed next day delivery at a cost of $10.50. We will dispatch your order the same day, as long as it's placed before 11am weekdays (and provided that the stock is available). 


Outside Australia (see chart below). Your order will be sent via Registered International Air Mail for orders under 3kg.

Shipping Method
New Zealand  

Registered International  
Air Mail

 $15.00    4 - 10 business days   Yes
Asia/Pacific Registered International
Air Mail
 $20.00  5 - 14 business days Yes
Canada Registered International
Air Mail
 $20.00  3 - 10 business days Yes
USA Registered International
Air Mail
 $20.00  3 - 10 business days Yes
UK Registered International
Air Mail
 $20.00  5 - 14 business days Yes

My Natural Baby is not responsible for international deliveries that cannot be traced, and we will not issue a replacement or a refund in the event the parcel is lost. We strongly recommend you select a 'signed for' or 'trackable' method to be confident about delivery.

We do offer delivery to the rest of the world, however rates will depend on the items ordered so please send us an email to info@mynaturalbaby dot com dot au for a postage quote.

International Delivery

As we are reliant on external delivery networks we cannot guarantee delivery timescales, however we have provided a cost and an estimate of how long your delivery may take.

International shipping may incur local import taxes and duties on goods entering the destination country. Customers are liable for any such customs charges that may be applicable. All international orders are GST Free. 

Please note: Delivery times can never be guaranteed. Should you require an order urgently, we will be happy to quote you on a per order basis. Please contact us for a quote. 

Please contact us if you have any questions about our delivery options.

Free Shipping on orders over $100